Shipping policy
1. Global Reach, Local Craftsmanship
To provide a seamless, premium experience, YOUNI.ONE partners with a network of world-class artisan studios. Your bespoke artwork is printed and framed at our facility closest to your destination (currently serving the UK and USA). This localised approach reduces our carbon footprint and ensures gallery-speed delivery without customs delays.
2. Shipping Rates & The Free Shipping Privilege
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Standard Delivery: A flat-rate shipping fee is applied at checkout based on your destination.
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Complimentary Shipping: We proudly offer FREE shipping on orders over £60 (UK) or $120 (US). This will be automatically applied at checkout.
(Curator's Tip: Upgrading your frame size or adding the Digital Masterfile is the easiest way to unlock our complimentary shipping privilege.)
3. Turnaround Times (From Camera Roll to Gallery Wall)
Every YOUNI.ONE piece is a custom commission. Please allow time for our studio to perfect your artwork before it ships.
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Studio Production (2–4 Business Days): Every piece is a custom commission. Our artists meticulously retouch and upscale your image before move to our physical printing and hand-framing phase.
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Transit Time (3–4 Business Days): Once shipped, your fully tracked artwork typically arrives in 3-4 business days.
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Total Estimated Time: 5–8 Business Days.
4. Digital Archive Add-Ons Delivery
If you added the optional Digital Masterfile to your physical order, this high-resolution file will be delivered electronically to your email inbox within 24-48 hours of placing your order, independent of your physical frame. If you do not see it, please check your spam/junk folder before contacting us.
5. Customs & Import Duties
Because we fulfill most orders within your local region (UK, USA, EU, AU), you will rarely face unexpected customs charges. However, in the unlikely event that your delivery address is outside our local printing zones, the customer is responsible for any applicable import duties or local taxes.